Terms and Conditions


Returns may be made in store with proof of purchase within 10 days, unless the product has been opened, all opened products are not eligable for a refund or exchange. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused/unopened and in the same condition that you received it. It must also be in the original packaging.


Once your return is received and inspected in store.

If the return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.


If you haven’t received a refund, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at katie@thecoffeepro.ca or call us at 902.832.9722 (Bedford location) or 902.466.3814 (Halifax location).


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at katie@thecoffeepro.ca or call us at 902.832.9722 (Bedford location) or 902.466.3814 (Halifax location) .

NOT Applicable on ANY Accessories/ Brewers. Bodum, Aeropress, Chemex, or more. 


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


To return your product, please visit or ship the product(s) to one of our locations:

Coffee Pro Bedford
961 Bedford Highway
Bedford, Nova Scotia
B4A 1A9

Coffee Pro Halifax
5201 Duke Street
Halifax, Nova Scotia
B3J 1N9

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

About The Coffee Pro Team!

We’re all about keeping you caffeinated. The Coffee Pro is your source for the best selection of pod brewer beverages from local and national coffee roasters. Flavoured coffee, exciting teas and rich, delicious syrups will keep your taste buds happy. Many of the brewers offer organic and eco-friendly roasts. Coffee connoisseurs will find French presses and pour-over products in the shop, and you can pick up a bag or beans or your favourite grounds to truly enjoy a coffee made at home.

Meet Katie Lunn! Owner of The Coffee Pro

Katie is a young entrepreneur who recently graduated from NSCC with a Business Administration Diploma. Katie has always know she wanted to own a business from a very young age, as she has helped with her families businesses over the years. So when the opportunity for Katie to leap into the coffee world, she knew it was meant to be!

In Katie’s free time, she enjoys spending time with her family, and her animals! Katie is an avid animal lover, with 3 animals herself. You can often find Katie at the barn with her horse Sydney, riding and competing in horse shows. When Katie isn’t at the barn she is home with her dog Holly-Molly, and her cat, Milo.